Many new jobs coming up in Indian BPO sector. Infosys, Tech Mahindra and Aditya Birla Minacs aggressively opening new BPO units in Kolkata, Chandigarh and Andhra Pradesh.

India based BPO Companies have become very aggressive in recent times and expanding their operations all over the country. Infosys, Tech Mahindra and Aditya Birla Minacs have opened new units and creating many jobs in BPO/KPO sector.

Infosys BPO Limited, a subsidiary of IT major Infosys, signed an agreement with the Andhra Pradesh government to set up rural BPO centres in 22 districts of the state. All the 22 districts of AP would have one BPO each. Approximately 1,000 people would get direct employment through the rural BPO centers in the next 12-15 months.

Aditya Birla Minacs, a BPO venture of the Aditya Birla Group, has drawn up huge expansion plans in Kolkata. The company, which soft-launched its operations in the city in March and employs 450 people, will expand its headcount to 1,000 over the next five months.

Aditya Birla Minacs is preparing a business plan which will see its headcount in Kolkata growing to nearly 5,000 people. The company employs some 6,000 people out of Bangalore, Mumbai, Chennai, Aurangabad, Baroda and Kolkata. Another 6,000-odd people are employed in overseas facilities spread over the US, Canada, Europe and Philippines.

Tech Mahindra has opened a BPO facility in Chandigarh. This facility focuses on BPO operations at present, and will provide other IT services and end-to-end customer support to both international and domestic clients later, Tech Mahindra said in a statement.

The campus will have 500 seats initially and another 900 seats are planned to be added by the end of November this year, it added. The company has facilities across Noida, Pune, Hyderabad, Kolkata, Chennai, Pune and Mumbai.

As per the statistics, all direct employment generates 1.4 times indirect employment as well.